At Som Fashion, we are committed to ensuring that your shopping experience is seamless and enjoyable. Our Shipping and Delivery Policy outlines everything you need to know about receiving your orders.
Shipping Timeframes
Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays).
Delivery Time: Depending on your location, delivery typically takes:
Standard Shipping: 5-7 business days.
Express Shipping: 2-3 business days.
You will receive a confirmation email with a tracking number once your order is shipped.
Shipping Charges
Standard Shipping: Free for orders above ₹499. A nominal charge of ₹70 applies for orders below ₹499.
Express Shipping: ₹150 for all orders.
Shipping charges are non-refundable in case of returns, unless the return is due to our error.
Delivery Partners
We partner with trusted delivery services to ensure your package arrives safely and on time.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email, WhatsApp or SMS.
Use the tracking number to monitor the delivery status on the courier’s website.
Address Guidelines
Please ensure the shipping address provided is accurate and complete to avoid delivery delays or misplacements.
Undelivered Packages
If a package cannot be delivered due to an incorrect address, customer absence, or other reasons, our team will contact you for re-shipping. Additional shipping charges may apply.
International Shipping
Currently, we only ship within India. Stay tuned for updates as we expand our delivery network.
Delivery Issues
If your package is delayed, damaged, or lost, please contact our customer support team at support@somfashion.com or WhatsApp us at +91-8479929543.
We’re here to help!
Thank you for choosing Som Fashion. We look forward to delivering your style staples right to your doorstep!