At SomFashion.com, we want you to be fully satisfied with every purchase. If something isn’t right, we’re here to help with an easy return and exchange process. Please review our policy below for details on eligibility and steps.
Eligibility for Return and Exchange
Time Frame: Returns and exchanges are accepted within 7 days of receiving your order.
Condition: Items should be returned in their original, unused state with all tags and packaging still attached.
Exclusions: Certain items, such as sale items, accessories, or custom orders, may not be eligible for return or exchange.
Return Process
Step 1: Contact our Customer Support team at support@somfashion.com or WhatsApp us at +918479929543 within 7 days of receiving your item to initiate a return.
Step 2: Once approved, pack the item securely and send it back to the address provided by our support team.
Step 3: Upon receiving and inspecting the item, we will process your refund. Please allow 7-10 business days for the refund to be processed and reflect in your account.
Exchange Process
Step 1: To request an exchange, please reach out to us within 7 days of receiving your item. Let us know the item you’d like in exchange, subject to availability.
Step 2: Return the item in its original, unused condition with all packaging intact.
Step 3: Once we receive and inspect the item, we’ll send out the replacement, and you’ll receive tracking details via email.
Refunds
Refunds will be processed to your original payment method, and you’ll be notified by email once completed.
Shipping fees are non-refundable, and return shipping costs may apply unless the item is defective or incorrect.
Important Notes
Returns or exchanges are subject to inspection. Items that do not meet our return requirements may be sent back to you at your cost. We may update this policy periodically, so we recommend reviewing this page regularly.
Contact Us
For any inquiries about our Return and Exchange Policy, feel free to contact us at:
Som Fashion Customer Support
Email: support@somfashion.com
WhatsApp: +918479929543
Thank you for shopping with SomFashion.com . We aim to ensure you’re fully satisfied with each and every purchase!